- Establish goals/a mission for your organization. ?Where you would like to be.?
- Identify your company?s performance standards. (The written, measurable, and clear standards that are communicated to your employees.)
- Predict any future demands/changes to jobs as a result of technology changes or changes in job process.
- Determine the existing status of your workforce (Product knowledge, Skills compatible with company?s strategy/goals).
- Identify the ?gap? between the current and desired skills of your employees.
- Identify the causes of the gap and assess whether the gap is due to lack of skill or other factors.
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