Training providers may also have the expertise to adapt and customize their education and training services. Customization services can include, but are not limited to:
- Conducting private training classes at your place of business, or at the provider's location.
- Adding specific course content to existing classes.
- Changing class times to accommodate shift workers or part-time personnel.
- Creating custom curriculum based on company-specific training requirements.
- Train-the-Trainer programs so your staff can conduct training classes.
Many classes offered are so-called ?public classes,? classes that are open to whoever wants to take them. Such classes are aimed at a general audience and have lessons that should be applicable in most settings. But if an employer wants the basic content tweaked to better fit a particular workplace, then ?customizing? the course is an option. Other reasons to customize have to do with:
- Saving travel time for workers
- Offering courses at times that work better for the employer and employee
- Ensuring that all takers get the same messages (a condition that may not occur if employees take different courses from different providers)
Customization usually costs a bit more, but the savings in other ways and the more appropriate content may more than make up for extra cost savings. On the other hand, the vast majority of classes are generic and have proven useful in a variety of employer settings.